Delivery Policy

Shipping & Delivery Policy

All products on pixlune.com are digital and delivered electronically. We do not ship any physical items. Below is a breakdown of how digital delivery works and what to do if you need support.

1. How You’ll Receive Your Files

Order Confirmation & Access

Once your payment is successfully completed, a download link will be displayed on the confirmation page and also sent to your email.

This email acts as your official receipt and contains everything you need to access your files.

Instant Delivery

Your files are available immediately after purchase.

Didn’t get the email? Please check your spam or junk folder.

2. Download Issues

• Missing or Broken Link: If the download link doesn’t work or appears to be missing, just reach out—we’ll resend it promptly.
• Technical Support: We're always happy to help resolve any file access or technical problems you may encounter.

3. Important Notes

• Digital-Only Delivery: All our offerings are in digital format and delivered online.
• No Physical Shipments: We do not send any physical products or packages.

4. Need Help?

Email: support@pixlune.com
⏱ Response Time: Within 2 business days

We’re here to ensure your experience is smooth and reliable. Thank you for choosing pixlune.com